Frequently Asked Questions

Implementation FAQs

Cost, timeline, and deployment questions answered

Deployment & Setup Questions

Pricing varies by jurisdiction size and features.

Typical costs:

  • Small county (10K voters): $15K-$25K per election
  • Medium county (100K voters): $75K-$125K per election
  • Large county (1M+ voters): $500K-$800K per election

Compare to traditional systems:
You'll save 50-70% vs current costs (poll worker salaries, ballot printing, machines, locations).

Corporate pricing:
$5K-$50K per vote depending on shareholder count. Most clients achieve ROI within 2-3 election cycles.

We offer subscription pricing, per-election pricing, and government contract vehicles (GSA Schedule, NASPO, state cooperative purchasing).

Our system is designed with redundant safeguards:

  • Geographic redundancy: Servers in multiple AWS regions (US-East, US-West, backup in EU)
  • Real-time failover: Automatic switch to backup systems
  • Offline voting mode: Votes stored locally and synced when connection restored
  • Paper ballot backup: Emergency paper ballots available as contingency
  • Extended voting hours: Protocols for extension if technical issues occur
  • 24/7 support team: Technical support available for Election Day

Track Record:
Our system maintains 99.99% uptime with zero critical failures in production deployments.

Typical deployment schedule:

  • Phase 1 (Months 1-2): Requirements gathering, security audit, contract execution
  • Phase 2 (Months 2-4): System configuration, voter registration integration, staff training
  • Phase 3 (Months 4-5): Pilot testing with controlled voter group (500-1000 voters)
  • Phase 4 (Months 5-6): Full deployment, public education campaign, go-live

Accelerated Timeline:
For urgent needs (special elections, recalls), we can deploy in as little as 8 weeks with expedited support.

Comprehensive support package:

  • Election officials: 2-day intensive training, admin portal walkthrough, scenario exercises
  • Poll workers: 4-hour training with hands-on practice stations
  • Technical staff: 5-day deep-dive on system architecture, troubleshooting, monitoring
  • Voter education: Video tutorials, quick-start guides, helpline support

Ongoing Support:

  • 24/7 hotline during election periods
  • Quarterly system updates and security patches
  • Annual re-certification training
  • Dedicated account manager

Ready to Get Started?

Contact our implementation team to discuss pricing, timeline, and deployment options for your jurisdiction.